Compassion, connection, and comfort close to home: The Staats Family Story and WindChime of Marin.
October 20, 2025
- The Staats family found peace and trust through WindChime’s dedicated memory care team.
- Personalized care and familiar surroundings helped Jim’s mother thrive.
- Family connection and communication remain central to her continued well-being.
Finding the Right Fit
When Marin County native Jim Staats began caring for his mother at home, he wanted to ensure she was safe, supported, and surrounded by family. As her memory challenges increased, the family explored respite care to balance her needs with their own busy lives. WindChime of Marin stood out for its welcoming staff, convenient location, and reputation for exceptional memory care. What began as a short-term stay soon became a long-term home filled with comfort and community.
Why WindChime Felt Like Home
Jim and his sister toured several local communities but quickly noticed that WindChime offered something special—a sense of warmth and genuine connection. The team’s kindness and attention to detail made a strong first impression. “It was the people,” Jim shared. “They got to know my mom, understood her routines, and made her feel at ease.” The combination of compassionate care, well-maintained surroundings, and meaningful activities like bingo, crafts, and outdoor gatherings created a vibrant, familiar environment for his mother to enjoy.
Support Through Every Transition
The transition from home to community life was emotional, but WindChime’s team made it seamless. From thorough health assessments to hands-on support during move-in day, staff guided the family through each step. Frequent communication—by phone, text, or email—helped ensure everyone stayed informed and confident about her care. When short hospital stays were needed, Jim noted how eager his family was to bring her back to WindChime, where “there’s more activity, more life, and more care.”
People Who Make the Difference
For Jim’s family, the defining feature of WindChime has been its consistent, compassionate staff. Many team members have cared for his mother for years, building trust and familiarity that bring daily comfort. “It’s not just the building or the meals—it’s the people,” Jim emphasized. “They treat my mom like family.” That sense of connection, paired with engaging programs and outdoor spaces, reinforces WindChime’s mission to support both emotional wellness and quality of life for every resident.
Comfort, Community, and Confidence
Today, three years after moving in, Jim’s mother continues to enjoy the stability, safety, and companionship that make WindChime of Marin so special. The Staats family’s experience reflects what we strive for every day: to provide person-centered memory care, peace of mind for families, and a community that truly feels like home.
Frequently Asked Questions
Q: What type of care does WindChime of Marin provide?
We specialize in memory care and respite stays designed for individuals living with Alzheimer’s and dementia, supported by compassionate, trained staff.
Q: How does WindChime support family involvement?
We maintain open communication through phone, text, and in-person visits, ensuring families stay informed and connected to their loved one’s care.
Q: What makes WindChime different from other communities?
Our dedicated team, engaging Vibrant Life® programs, and welcoming environment create a truly personalized experience that residents and families trust.
Ready to schedule a tour? Contact our welcoming staff today.