Reviews
WindChime has been as good as it gets for my dad. He is happy there, loves the care staff and I believe is in great hands.
I highly recommend WindChime of Marin. We placed my 78-year-old father who has Alzheimer’s at WindChime 18 months ago. The [community] is clean and well-appointed, the food is nutritious and tasty, and the care staff is incredibly loving, patient and kind. The activities are thoughtfully planned and tailored to the unique needs and abilities of dementia patients. During COVID-19 they have gotten very creative in trying new activities.
The staff is in frequent contact with me to report on my dad’s weight, appetite and any changes to my dad’s health and well-being. They have correctly and appropriately sought out medical care for my dad when it is needed. WindChime’s administrative staff is very responsive to my questions and open to feedback. They listen and care and are always looking for ways to improve. WindChime has many long-time employees who have been there for 10+ years, which says a lot.
It is very difficult to make the decision to place a beloved family member in a memory care [community]. WindChime has been as good as it gets for my dad. He is happy there, loves the care staff and I believe is in great hands.
Cris G.
WindChime has been a savior for both me and my mom. I don’t know how we could’ve handled my mom’s care without them.
I'd like to send a shout-out to WindChime’s whole staff for the care they’ve given my mother for the last five and a half years. My mom is 96 now and doing well. Like everyone else, she and I were both terrified by the pandemic that hit the world, including WindChime. But I’ve been impressed by the professional, compassionate approach that the administration has taken to protect the residents and staff. WindChime has been Covid-free for a long time and we are all grateful and relieved. It’s been great to visit my mom again safely with masks through plexiglass.
The reason I brought my mother to WindChime in 2015 was the quality and kindness of the caregivers. I’ve learned over the years that the entire staff offers the same goodwill and capability, from the excellent chefs to the housekeepers and directors. I never expected that my mom would reside in a care [community] and always intended to be her caregiver – until that became impossible. The whole situation was heartbreaking. So, I’m very grateful that at WindChime I can still see her daily and participate in her care. And the wonderful activities she can now enjoy are far beyond what I could’ve provided for her myself.
WindChime has been a savior for both me and my mom. I don’t know how we could’ve handled my mom’s care without them.
Roberta A.
A lot of people are playing cards, doing puzzles, or talking to dad
My dad has moved into WindChime of Marin. We really like the people there that we met. It’s one of the places that’s close to my sister. We really like their outside garden area. My dad has just started this week and he’s in quarantine. We went and met with them outside because of COVID. You can meet with people outside with masks on but you can’t go inside. They just re-did the [community], so it’s very nice, very clean, and very well lit. From the outside looking in, it looks really nice and my dad likes his room. They get a lot of nursing services. Because of COVID, they’re not going into the hospital. They have a lot of nursing students who are finishing up their nursing and needed experience. My dad got a lot of people who are playing cards with him, doing puzzles with him, or talking to him. They’re trying to keep them somewhat isolated. It’s kind of hard because he forgets why he is supposed to be isolated. They did COVID testing before he went in, and they did COVID testing once he was in there. I thought they’re taking COVID very seriously in there, i.e., practicing good safety protocols. The staff members have all been super, super nice and cooperative when they have to come over and meet my dad and do an evaluation with him. We have spoken to the director, who was very nice. When my dad went there, they all came out and greeted him. It was very nice.
Mimi